Through a decision of the Council of Deputies of December 2014, the Chartered Provincial Council set up a plan to normalise the use of Basque during the 2013-2017 period. To achieve the aims of the new language policy set up, tremendous importance was attached to the evaluation of the plan because it takes into consideration at least two spheres for this purpose: the evaluations that have to be carried out inside the Provincial Council, and the contrasting of opinions of social players and citizens. To achieve this, the technical work for the social evaluation of language management was implemented (a company was awarded a contract to carry out the work). This company has been organising and carrying out the whole evaluation process with staff in the normalisation section of the Provincial Council's General Directorate for Basque. This article deals with the general consequences of the social evaluation made and the methodological tools used to gather the data (surveys and questionnaires, focus groups, complaints and suggestions). Finally, a number of lines of work are proposed with the future in mind.
Gipuzkoako Foru Aldundiak 2013-2017epealdirako euskararen erabilera normalizatzeko plana arautu du, 2014ko abenduan Diputatuen Kontseiluaren erabakiaren bitartez. Abian jarritako hizkuntza politika berriaren helburuetara iristeko, berebiziko garrantzia eman dio planaren ebaluazioari, horretarako gutxienez bi esparru kontuan hartzen dituelarik: Aldundiaren barnean egin behar diren ebaluazioak eta, gizarte eragileen eta herritarren iritzien kontrasteak. Helburu horrekin hizkuntza kudeaketaren ebaluazio sozialaren lan teknikoa abian jarri zuen (lehiaketaren bidez enpresa bati esleitutako eginkizuna). Enpresa hori Aldundiko Euskara Zuzendaritza Nagusiko normalizazio ataleko lankideekin aritu da ebaluazioaren prozesu osoa antolatzen eta gauzatzen. Artikulu honetan, egindako ebaluazio sozialaren ondorio orokorrak azalduko dira eta, datu bilketarako erabilitako tresna metodologikoak (inkestak eta galdetegiak, talde fokalak eta kexa eta iradokizunak). Azkenik, etorkizunari begirako hainbat lan-ildo ere proposatu dira.