Culture and motivation in English for hospitality students: Why integrative motivation may be essential

• Autores: Laura Victoria Fielden Burns , María Mercedes Rico García
• Localización: LFE: revista de lenguas para fines específicos, ISSN 1133-1127, Vol. 23, Nº 2, 2017, págs. 334-358
• Idioma: inglés
• Enlaces
  • Texto completo (pdf)
• Resumen

  • Hospitality students are the future negotiators of cultural interaction in our field, and how they imagine culture through their language studies is important. In particular, cultural concepts form an essential part of their motivation to learn a foreign language, in so far as it indicates their willingness to integrate into another culture, as Gardner (1960; 2007) and Dörnyei (2001;1994) have demonstrated. In fact, this integrative motivation has been recognized as one of the key elements for a successful learning outcome in languages. Our research explores whether integrative motivation is ubiquitous in the English for hospitality classroom. In a study with 51 adult English for Hospitality students, it found that students saw culture as malleable and showed a mixed motivational orientation. Based on these findings, some relevant curriculum implications are discussed. Apart from having the necessary practical skills required in the industry, hospitality students and workers also need to be effective communicators by understanding the roots of cultural awareness and the possibility of having more than one cultural identity.

• Referencias bibliográficas
  • Al-Tamimi, A., & Shuib, M. (2009). Motivation and attitudes towards learning English: A study of petroleum engineering undergraduates...
  • Alsagoff, L. (2012). Identity and the EIL learner. In L. Alsagoff, S. L. McKay, G.Hu, and W.A. Renandya (Eds.), Principles and practices for...
  • Alsamani, A. A. (2014). Foreign culture awareness needs of Saudi English language majors at Buraydah community college. English Language Teaching,...
  • Barron, C. (1991). Material thoughts: ESP and culture. English for Specific Purposes, 10(1), 173-187.
  • Bernaus, M., & Gardner, R.C. (2008). Teacher motivation strategies, student perceptions, student motivation, and English achievement....
  • Bernaus, M., Wilson, A., & Gardner, R. (2008). Teachers’ motivation, classroom strategy use, students’ motivation and second language...
  • Bharwani, S. & Butt, N. (2012), “Challenges for the global hospitality industry: an HR perspective”, Worldwide Hospitality and Tourism...
  • Bobkina, J., Domínguez Romero, E. & Fernández De Caleya, M. (2013). Motivation and Attitudes towards English Language Learning Tertiary...
  • Bokova, I. (2015). Message from Ms. Irinia Bokova, Director-General of UNESCO. World Dat for Cultural Diverty, for Dialogue and Development....
  • Bonney, C., Cortina, K., Smithdarden, J., & Fiori, K. (2008). Understanding strategies in foreign language learning: Are integrative and...
  • Božinović, N., & Sindik, J. 2013. Language proficiency for careers in tourism and learning different second foreign languages. Turizam,...
  • Canale, M., & Swain, M. (1980). Theoretical bases of communicative approaches to second language teaching and testing. Applied Linguistics,1,...
  • Cheng, YS. Horwitz, E. K. & Schallert, D. L. (1999), Language Anxiety: Differentiating writing and speaking components. Language Learning,...
  • Citron, J. (1993). The Role of Ethno-Lingual Relativity in Second Language Acquisition. Working Papers in Educational Linguistics 9(2) 29-41.
  • Clément, R., Dörnyei, Z., & Noëls, K. (1994). Motivation, self-confidence, and group cohesion in the foreign language classroom. Language...
  • Constantini, L. (2016, January 12). El turismo consolida su repunte por el tirón de la demanda interna. El País. Retrieved from www.elpais.com.
  • Csizér, K. & Dörnyei, Z. (2005). Language learners’ motivational profiles and their motivated learning behavior. Language Learning 55(4),...
  • Dörnyei, Z. (1994). Motivation and motivating in the foreign language classroom. The Modern Language Journal, 78(3), 273-284.
  • Dörnyei, Z. (2001). Motivational strategies in the language classroom. Cambridge: Cambridge University Press.
  • Dörnyei, Z. (2002). The motivational basis of language learning tasks. In P. Robinson (Ed.), Individual differences and instructed language...
  • Dörnyei, Z. (2005). The psychology of the language learner: Individual differences in second language acquisition. Mahwah, New Jersey: Lawrence...
  • Dörnyei, Z. & Csizér, K. (2005). The effects of intercultural contact and tourism on language attitudes and language learning motivation....
  • Dubicka, I., & O’Keeffe, M. (2002). English for International Tourism: Pre-Intermediate Student’s Book. Chicago: Pearson.
  • Dweck, C. S. (1989). Motivation. In A. Lesgold and R. Glaser (Eds.), Foundations for a psychology of education (Vol. 1., pp. 87-136). Hillsadale,...
  • Dweck, C. S. (2006). Mindset: The new psychology of success. New York: Ballantine Books.
  • Rattan, A., Savani, K., Chugh, D., & Dweck, C. (2015). Leveraging mindsets to promote academic achivement: Policy recommendations. Perspectives...
  • Fan, J., & Feng, H. (2012). A study on students’ learning motivation of EFL in Taiwanese vocational college. International Journal of...
  • Fenner, A. (2008). Cultural Awareness in the Foreign Language Classroom. In Cenoz, J. and Hornberger, N. (Eds.). Encyclopedia of Language...
  • Gannon, J. (2008). Developing Intercultural Skills for International Industries: The Role of Industry and Educators. Hospitality, Leisure,...
  • Gardner, R. C. (1960). Motivational variables in second-language acquisition. (Doctoral dissertation). McGill University.
  • Gardner, R. C. & Lambert, W. E. (1972). Attitudes and motivation in second language learning. Rowley, MA: Newbury House.
  • Gardner, R.C. (2007). Motivation and Second Language Acquisition. Porta Linguarum, 8, 9-20.
  • H. Martin, “Spending by International Visitors to U.S. Breaks Record in 2013,” Los Angeles Times, March 4, 2014, Online Ed.
  • Hymes, D. H. (1971). On communicative competence. In J. Pride and J. Holmes (Eds.), Sociolinguistics. Penguin, 1972. (Excerpt from the paper...
  • Grobelna, A. (2016). Intercultural Challenges Facing the Hospitality Industry. Implications for Education and Hospitality Management. Journal...
  • Hernández, T. (2008). Integrative Motivation as a Predictor of Success in the Intermediate Foreign Language Classroom. Foreign Language Annals....
  • Hutchinson, T., & Waters, A. (1987). English for Specific Purposes. Cambridge: Cambridge University Press.
  • Khan, Z. A., & Zafar, S. (2010). The effects of anxiety on cognitive processing in English language learning. English Language Teaching,...
  • Kiełbasiewicz-Drozdowska I., & Radko S. (2006), The role of intercultural communication in tourism and recreation, “Studies In Physical...
  • Kitjaroonchai, N. (2012). Motivation toward English language learning of students in secondary and high schools in education service area...
  • Kraemer, R. (1993). Social psychological factors related to the study of Arabic among Israeli high school students: A test of Gardner’s socio-educational...
  • Jones, R. (2002). Beyond ‘listen and repeat’: Pronunciation teaching materials and theories of second language acquisition. In Richards, J.,...
  • Kramsch, C. (1994). Context and culture in language teaching. Oxford: Oxford University Press.
  • Kyriacou, C. & Zhu, D. (2008). Shanghai pupil’s motivation towards learning English and the perceived influence of important others. Educational...
  • Lambert, W.E. (1974). Culture and language as factors in learning and education. In F.E. Aboud and R.D. Mead (Eds.), Cultural factors in learning...
  • Levy, S., Stroessner, S.J., & Dweck, C. Stereotype formation and endorsement: The role of implicit theories. Journal of Personality and...
  • Liddicoat, A. J., Papademetre, M., Scarino, A., & Kohler,M. (2003). Report on Intercultural Language Learning. Canberra: Department of...
  • López-Rocha, S. (2016). Intercultural communicative competence: creating awareness and promoting skills in the language classroom. In C. Goria,...
  • Luka I., Vaidesvarans S., Vinklere D. (2013) Educating Tourism Students for Work in a Multicultural Environment. Journal of Teaching in Travel...
  • MacIntyre, P., Mackinnon, S. P., & Clément, R. (2009). Toward the development of a scale to assess possible selves as a source of language...
  • Malhotra, N.K. (2004) Marketing Research: An Applied Orientation. (4thedn) Pearson Education, Inc: New Jersey.
  • Masgoret, A. M., & Gardner, R. C. (2003). Attitudes, motivation, and second language learning: A meta-analysis of studies conducted by...
  • Matsumoto, M. & Obana,Y. (2001). Motivational factors and persistence in learning Japanese as a foreign language. New Zealand journal...
  • McIntyre, P.D. (2002). Motivation, Anxiety and Emotion in Second Language Acquisition. In Peter Robinson (ed.) Individual Differences and...
  • Ntukula, A. (2013) Diversity in the workplace: Managing a culturally diverse workforce in the Irish hospitality sector. Masters thesis, Dublin,...
  • Olshtain, E., Shohamy, E., Kemp, J., & Chatow, R. (1990). Factors Predicting Success in EFL among Culturally Different Learners. Language...
  • Osgood, C.E. The nature and measurement of meaning. In: Osgood CE, Tannenbaum H, Suci GJ, editors. The measurement of meaning. University...
  • Palmer, D. (2009). Student interest generated during inquiry skills lesson. Journal of Research in Science Teaching 46(2):147 – 165.
  • Pinang, P (2006). Integrative motivation: how perceptions of the target language country influence students’ motivational pattern. A Paper...
  • Ramage, K. (1990), Motivational Factors and Persistence in Foreign Language Study*. Language Learning, 40: 189–219. doi:10.1111/j.1467-1770.1990.tb01333.x
  • Litvin, S.W., Goldsmith, R.E., & Pan, B. (2005). Electronic Word of Mouth in Hospitality and Tourism Management. Tourism Management (29)3,...
  • Samad, A.A., Etemadzadeh, A., & Far, H.R. (2013). Motivation and language proficiency: Instrumental and integrative aspects. Procedia-...
  • Shaaban, K.A., & Ghaith, G. (2000). Student motivation to learn English as a foreign language. Foreign Language Annals, 33, 632-644.
  • Shohamy, E. (2007). Language policy: Hidden agendas and new approaches. New York: Routledge.
  • Shumin, K. (2002). Factors to consider: Developing adult EFL students’ speaking abilities. In J. C. Richards, & W. A. Renandya (Eds.),...
  • Sindik, J. & Božinović, N. (2013). Importance of foreign languages for a career in tourism as perceived by students in different years...
  • Sioson, I. C. (2011). Language learning strategies, beliefs, and anxiety in academic speaking tasks. Phillipine ESL Journal, 7(July), 3-27.
  • Skehan, P. (1989). Individual differences in second-language. London: Edward Arnold.
  • Stars, J. (2012). Initiating Integrative Motivation for Learning foreign language Using ICT . 5th Internationa Conference ICT on language...
  • Steele, C. (1997). A threat in the air: How stereotypes shape intellectual identity and performance. American Psychologist, 52 (6), 613-629...
  • Triola, M. 2006. Elementary Statistics, 10th Edition. Pearson, Boston.
  • Tum, D.O. (2015). Foreign language anxiety's forgotten study: The case of the anxious preservice teacher. TESOL Quarterly, 49 (4), 627–658....
  • Wen, X. (1997). Motivation and language learning with students of Chinese 1. Foreign Language Annals, 30(2), 235-251. doi:10.1111/j.1944-9720.1997.tb02345.x
  • World Economic Forum. (ND). Travel and Tourism Competitiveness Report 2015.Retrieved from: http://reports.weforum.org/travel-and-tourism-competitiveness-report-2015/index-results-the-travel-tourism-competitiveness-index-ranking-2015/
  • Xu, X. (2008). Influence of instrumental motivation on EFL learners in China and its implication on TEFL instructional design. Educational...
  • Yashima, T. (2002). Willingness to communicate in a second language: the Japanese EFL context. Modern Language Journal, 86(i), 54-66.
  • Yoganjana, H.J.M., Menike, S., & Pathmalatha, K.M. Developing Foreign Language Competencies of Tourism Industry Oriented Undergraduates...
  • Ziesing, M. (2001). Cultural literacy and language fluency. In A Collection of Academic Papers: In Celebration of the 20th Anniversary of...