Exploring the acceptance of supporting tools in public service interpreting: a questionnaire study

• Hélène Stengers ^[3] ; Raquel Lázaro Gutiérrez ^[1] ; Koen Kerremans ^[2]
  1. [1] Universidad de Alcalá

     Universidad de Alcalá

     Alcalá de Henares, España

     
  2. [2] Vrije Universiteit Brussel

     Vrije Universiteit Brussel

     Arrondissement Brussel-Hoofdstad, Bélgica

     
  3. [3] Vrije Universiteit BrusselBelgium

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• Localización: Onomázein: Revista de lingüística, filología y traducción de la Pontificia Universidad Católica de Chile, ISSN 0718-5758, ISSN-e 0717-1285, Nº. 13, 2023 (Ejemplar dedicado a: Retos presentes y futuros para la traducción e interpretación en los servicios públicos: Interculturalidad, multilingüismo y tecnología), págs. 102-128
• Idioma: inglés
• DOI: 10.7764/onomazein.ne13.06
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• Resumen

  • In the past two decades, the fast development of both communication and digital tech-nologies has led to profound changes in how interpreting services are performed. Several studies have reported on how interpreters perceive and experience these technological changes and on interpreters' attitudes towards specific types of technologies in different interpreting sectors, such as public service interpreting or PSI. In this study, we focus on technologies which can support the interpreter' s preparation, performance and workflow of onsite interpreting assignments, in particular: machine translation tools, digital glossa-ries for manual term look-up, automatic terminology recognition tools based on speech recognition, note-taking apps and voice-recording tools. Our contribution aims to present the results of a survey into public service interpreters' use and acceptance of these types of technologies in the PSI sector.