Rapport management by Spanish learners of English as an L2 at the opening phase of interaction in the tourist information office: a pragmatic analysis
Autores:Nuria Martínez López, Manuel Padilla Cruz
Localización:Empiricism and analytical tools for 21 Century applied linguistics: selected papers from the XXIX International Conference of the Spanish Association of Applied Linguistics (AESLA) [Salamanca, 4-6 May 2011] / coord. por Izaskun Elorza , Ovidi Carbonell Cortés , Reyes Albarrán Martín, Blanca García Riaza , Miriam Pérez Veneros, 2012, ISBN 978-84-9012-154-2, págs. 833-845